e-StorageOnline, an e-Commerce solution that can easily be customized to interface with your management software.
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| Features |
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| Online Customer |
- Rent or Reserve a unit online right from the comfort of your home or office.
- Make payments online at your own convenience without the need to visit the facility and on time to avoid any Late Charges.
- Wide array of choice of locations and unit sizes to choose from that best suits your needs and convenience.
- Customers can review their accounts online and keep track of charges incurred and payments made
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Facility Manager
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- E-mail notification and Alerts on new reservations, track reservations efficiently and ensure prompt follow-up with customers on their reservation requirements.
- Reduces the number of customer visits for making payments and work of Managers towards the month end.
- Experience drastic drop in customer calls and inquiries at the Facilities and at the Information Desk.
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| Administration |
- Highly secure with multi-level access by User based on user rights
- Wide range of management reports providing statistics on effectiveness of online rentals and reservation conversions.
- Ability to manage information display concerning Facility features, Specials on Offer and Reservations from Corporate Office.
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| Benefits |
- Increased rentals and collections leading to increase in revenue, reduction of cost and improvement in customer service
- Enables customers and businesses to access online at their own convenience
- Readily interfaces with SSM and e-SSM (www.selfstoragemanager.com)
- Can be easily customized to interface with any management software with minimal changes
- Interfaces with Phone smart system (call center reservations system)
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