BLUE BELL, PA, April 25, 2016 -- E-SoftSysTM, Total Solutions Provider for the self-storage industry, today announced that Kingbox, a self-storage operator located in the city of Toulouse, France has successfully implemented Self Storage ManagerTM (SSM), the enterprise management software from E-SoftSys at two of their facilities. Kingbox is the first client to implement advanced Customer Relationship Module (e-CRM) with the Wyca robot integration for managing multiple unmanned facilities remotely with a single call center agent.
"We found Self Storage Manager to be the most suitable application for our self-storage operations. We are very happy with the approach taken by the entire E-SoftSys team including their top management in meticulously planning the roll out of SSM and working with us to incorporate some major changes to meet statutory requirements for France and Europe. We also found their e-CRM module to be extremely feature rich and a perfect match for the integration with the Wyca robot, as both were specifically designed for the self storage industry. The SSM implementation and support teams were readily available to assist us whenever we needed any help. E-SoftSys offers true 24x7 support”, said Nicolas de Roquette Buisson, CEO of Kingbox.
According to Kat Shenoy, President & CEO of E-SoftSys, “Kingbox is the latest addition to our growing customer base in Europe. Self-storage operators across the globe have benefited immensely by implementing Self Storage Manager and our e-CRM module, mainly due to our ability to understand the local requirements of various countries and make quick changes to localize the software. Over the past 13 years, we have introduced many innovative products to the self-storage industry based on cutting edge technology and we are proud of the fact that we are the first management software provider in the self-storage industry to interface our e-CRM application to WYCA robots. According to the survey conducted by Pew Research Center, the vast majority of respondents anticipate that robotics and artificial intelligence will permeate wide segments of daily life by 2025 (http://www.pewinternet.org/2014/08/06/future-of-jobs/). Similar to potential slow adoption of driverless cars by the general public, we believe it may take some time for the self-storage industry to accept the concept of using robots in their storage facilities and we plan to work with WYCA in the next 12 months to improve the robotics integration by taking feedback from Kingbox and other clients, as well as industry experts across the globe. We will be fully ready to provide robotics based solutions, when the self-storage industry is ready to adopt the robots.”
E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager Comprehensive management software for single and multi-facility operators with e-Signature and Digital Storage of leases; e-CRM Fully integrated Customer Relationship Management module with interfaces to leading phone systems, Constant Contact, Truck Reservations and with an optional Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc..; SSM Text Messenger: A cloud based automatic payment reminder and payment collection system designed to reduce the managers' time on collection calls; Customer Portal: – A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Other Modules Online Reservations, Rentals & Payments, INSOMNIACTM Kiosk interface, QlikViewTM Business Intelligence and Analytics, Mobile Website, XPS Integration, G5 Integration, and Android Tablet/Mobile Phone based Site Walk Through, Audit and Work Order Management module, Lead aggregator interface with Storage.com, Sparefoot, UStorageLocator, USstoragesearch etc.; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos Over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.
Kingbox is a self-storage operator located in Toulouse, France. The company was founded in 2013, owns 2 locations and plans on expanding further to more facilities in Southern France. For more information, please contact Nicolas de Roquette Buisson at +33 6 03 61 55 44 or by visiting www.kingbox.fr or by email: firstname.lastname@example.org.
Wyca is a startup that creates robots for the self-storage industry. Wyca has designed Keylo, a tele-presence robot to allow self-storage operators to manage their facilities remotely from a call center. Keylo can be fully integrated into third party softwares through WYCA API. A tele-operator can communicate with visitors from up to 5 sites at the same time. By integrating Keylo into e-CRM, all sales channels (physical, web, phone) are centralized into one single place to provide better user experience for clients, thus increasing conversion ratios. Keylo is today fully integrated into Self Storage Manager, a US based leading CRM and management software provider for the global self-storage industry. For more information, please contact Matthieu Besozzi at +33 6 88 70 28 61 or by visiting www.wyca.fr or by email: email@example.com.
Self Storage Manager
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