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Support

Providing excellent Customer Support is not just an important task for us, but the very essence that drives our success - as your success is our success. We have a proven track record of delivering superior customer service to all our customers helping ensure swift storage facility operations.

You can reach our support team easily at any time via phone, email, online chat or through your customer Helpdesk account. Our support team is staffed with Experienced and courteous professionals happy to assist you and respond to any questions.

Our Support team is available all 7 days of the week and can be reached by following options.

24x7 Online Helpdesk

24x7 Online Helpdesk

All our customers can log in at any time to our Helpdesk System to log in tickets on any issues, request enhancements to the product or to chat with our engineers for instant support or to access the Self Storage Knowledge base on the commonly asked questions on the Self Storage Manager program.

Email Support

SSM Email Support

Please direct all support questions via email to
ssmcloudsupport@selfstoragemanager.com
and a member of our support team will respond
as soon as possible.

Phone Support

SSM Phone Support

For immediate support assistance, please contact
our support team at the following numbers

Direct Line: 267-460-4162

Toll Free : 1-800-469-1740 ext 3

Training Videos

Training Videos

If you are an existing Self Storage Manager customer using the enterprise version, please contact our support team to get access on our interactive computer based tutorials. With the help of these videos, you can educate and train yourself and others in your company on the various functionalities of Self Storage Manager and other modules.

Self Storage Manager

Phone 800-469-1740

Location 325 Sentry Parkway, Suite 200

Blue Bell, PA 19422

Self Storage Manager Customer Support

Customer Support

Microsoft Gold Partner
             

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